FREQUENTLY ASKED QUESTIONS
HOW DO I ORDER AUDIO OR VIDEO?
You may print a PDF of the order form from http://www.evolutionofpsychotherapy.com/avforms/ and send it, with the form of payment to our address at 2632 East Thomas Road STE 200 Phoenix, AZ 85016.
We will also offer the ability to purchase from our website after the first of the year.
WHEN IS THE AUDIO/VIDEO AVAILABLE?
A/V will be available at some point after the New Year. The idea is around February 2nd.
WHAT IS THE AUDIO FORMAT?
WHERE WILL STREAMING ITEMS I PURCHASED BE LOCATED?
On your Erickson-Foundation.org profile along with any other items you purchased and want to review.
HOW LONG IS THE STREAMING FILE AVAILABLE FOR?
As of now, they are available for unlimited use.
I CAN’T ACCESS MY PROFILE FOR CEU’S, WHAT DO I DO?
Make sure you ARE on evolutionofpsychotherapy.com and are on the home screen. You can get there by clicking on the puzzle piece logo top left. From there, you’ll see a gold rectangle with the process for obtaining CEU link inside. Click on that.
Follow the first step of the process, and click on the link that takes you to your erickson-foundation.org page… you should be set from there by working between the steps provided to you and the account page you now have.
NOW I CAN’T GET INTO MY ERICKSON-FOUNDATION.ORG PROFILE!
That’s alright. We can help with that, as early as January 2nd. Please excuse the wait as we enjoy the holidays, and hope you do as well. Until our return, please make sure that your e-mail is the one you used to register. If your password is incorrect, you may reset it from the sign in page.
OKAY, I’M IN NOW. BUT, I DON’T KNOW WHAT TO DO!
Just reference the process page located here: http://www.evolutionofpsychotherapy.com/evaluations/
But, if you’re not computer literate, and are having a difficult time, we may make an exception to accept paper forms.
ONE OFF SITUATIONS THAT WILL OCCUR, MOST LIKELY…
I VOLUNTEERED AND HAVE NOTICED THAT MY CERTIFICATE DOES MENTION THAT I SAW STEVE FRANKEL, HOWEVER, I NEED IT TO SAY ‘LAW AND ETHICS’, WHAT CAN WE DO TO CORRECT THIS?
Please contact us as early as January 2nd and we’ll be glad to manually fix this for you over the phone.